Delivery
Shiping/Delivery
We deliver all over the world
Delivery to the stores & Heron Lake is FREE of charge. You will be notified when the order is ready for pick up.
Heron Lake is only open on Saturday, Sunday, Wednesday from 6am - 8.45am.
Delivery to the stores is available during normal business hours from 9am - 6pm Monday - Saturday & 11am - 5pm Sundays
Delivery Times
All products are sent via City Link or Royal Mail, dependent on the size and weight. Orders with a total value of 100 pounds or over are sent by traceable recorded delivery. On orders below 100 pounds you can choose to have your goods shipped recorded delivery for a small additional charge. This gives added security to your goods in transit and in many cases will mean you can track their progress via the couriers website. Occasionally we may need to order certain products and it may take a little longer in which case we will try to advise you.
Order Tracking
If you would like to track your goods we can email you with an order tracking or consignment number, which will help you to track your order through the relevant carriers website. The couriers we use normally deliver between the hours of 9am and 6pm on working days. However it can be possible to arrange for Saturday deliveries, or to specify a morning or afternoon timeslot, for a small extra charge.
If you are not in when the couriers call, they will leave a card giving details of how you can arrange to pick up your bike or have it redelivered. If you experience any problems give us a call on 01753 830118 and we will do our best to help out.
Track Orders Here
International Deliveries
We can deliver to almost any country in the world. Simply fill in your address and we will respond with a quote as soon as we can. Most of our products can be shipped to nearly all European countries within 2-5 working days for a cost of between £50 and £150. Similar costs and times apply to many major cities in Australia, Canada and the USA. Please note that deliveries to non-EU countries may be subject to a £15 surcharge to cover customs costs.
Delivery Charges (please note, are approximate)
England and Wales (p&p)
Bikes £18.00
Frames £13.00
Wetsuits £13.00
Forks £5.99
Trainers £5.99
Other £3.99
Europe (p&p)
Ask us for a Quote - 01753 830118
Mail Order Hotline:
01753 830118
Lines Open:
Mon-Fri: 10am-6pm | Sat: 12pm - 3pm | Sun: CLOSED , alternatively email:- sales@sbrsports.com
Email Enquiries
Sales Enquiries
General Support
Track an order
Work for Us
Customer Service Line
01753 830118
Lines Open
Mon-Fri: 10am-7pm | Sat: 9am - 7pm | Sun: 10am - 5pm
(Feel free to leave a message or email us below)
Contact us Post...
SBR Sports shops & online store strive to give our customers the very best service. If you feel we could do anything better or have a suggestion, write to:
SBR Sports
17A, The Arches,Goswell Hill
Windsor, Berkshire,
SL4 1RH,
UK.
Bike Shop Hours
Weekdays : 10am - 6pm
Saturdays : 9am-7pm
Sundays Bank Holidays : 10pm-5pm